News - MacPractice

Breaking the COB Curse: How to Prevent Coordination of Benefits Denials

Few things stall a claim faster than a coordination of benefits (COB) issue. When a payer isn’t sure whether a patient has other coverage, or

One Practice’s RCM Transformation

Faster Claims. Cleaner Pipeline. Insurance Revenue Cycle Case Study — Engagement Start: January 2025 | Prepared: September 2026 Scope of This Review This case study

Three Answers to the Same Phone Call

A note from Kevin Kuhns, Senior Director of Operations — 27 years of picking up when your office calls I’ve been here twenty-seven years. In

The Tooth About Treatment Plans: The 9-Step Journey from Chairside to Paid Claim

Every treatment plan follows a journey — from the moment a dentist spots decay in the chair to the day a claim finally gets paid.

ERAs that power faster, more efficient billing

Insurance billing isn’t getting any simpler — but the tools available to make it faster and more accurate keep improving. In this month’s MP Business

Patient handing a card to a medical receptionist at a busy clinic front desk.

The Power of the Front Desk Team: Why They Control a Practice’s Success

Most claim denials look like billing problems. They arrive in the denial queue, get worked by the billing team, and feel like the result of

Mastering Your Billing Ledger: A Clearer Path from Charge to Payment

A billing ledger should do more than display transactions. When its layout follows the way staff review charges, claims, payments, and balances, the record is

Protecting Patient Data Starts with Current Mac Hardware

In a busy healthcare practice, a computer can seem to be running normally while still creating risk behind the scenes. If a Mac is running

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