Reputation Marketing

Did you know that 73% of patients say that positive reviews make them trust a practice more?

It’s 2018 and potential patients are using the Internet and online reviews to find the best doctor in their area. MacPractice Reputation & Review Software puts you in control of your online reputation by delivering feedback and patient reviews in real time. Take control of your reputation and then promote it online.

Automated Feedback Loop

MacPractice Reputation Plus does all the heavy lifting for you. After setup, the unique and automated MacPractice Reputation Plus system automatically reaches out to and follows up with your recent patients to generate a feedback snapshot of their most recent visit to your practice.

Reputation Monitoring & Notification

MacPractice Reputation Plus instantly pulls your patient feedback and online reviews into a simple dashboard that shows the overall feedback and online rating score of your practice. Email and SMS alerts notify you of new ratings or reviews as soon as they happen.

Intelligent Review Routing

Patients are routed to your practice branded page matching the sentiment of their feedback of your business. If positive, customers are taken to a page that helps direct them to an online review site(s) of your choice. If negative, they are instantly provided a form to share their concerns, preventing a poor review from being posted online, giving you the opportunity to address it promptly.

Social Sharing & Brand Promotion

Spread the word about your practice’s 5 star reputation! Today’s patients are recommending doctors to their friends and followers on social media sites like Facebook, Twitter, and Google+. Promote your brand by automatically sharing feedback and reviews on all your practices’ major social media accounts and have your friends and followers help spread the positive word.