The MacPractice Support Department is dedicated to providing the absolute best customer support experience possible to you and your staff. Clients experiencing problems causing their system to be down are contacted within a maximum of 90 minutes if we are not able to answer live. We will do everything we can to get you up and running again quickly.

In addition to our Support Department, MacPractice provides a robust and thorough help section included in the software that can provide immediate assistance and training to you and your staff.

MacPractice Support

Whether it's by live chat, phone, email or online, the MacPractice support team is ready to help.

Apple Support

As a Premier Apple Developer and a longtime member of the Apple Consultant Network, we have access to top tier support from Apple to assist in your support of Apple products.

Local On-Site Support

We will refer you to a MacPractice field representative if available in your region and work closely with them should you require on site support. If not, we can help you find a local certified Apple Consultant to assist you with your hardware and software installation, or we will work with your preferred consultant.

MacHealth Support

MacPractice is the most experienced support team on the planet when it comes to diagnosing, repairing and migrating MediMac, DentalMac and ChiroMac data files.

Need Support?

(877) 220-8418

Help Site

Live chat, documentation, videos and mini-class schedules are available from MacPractice.

Live Chat

Live chat is now available on the MacPractice Help site.

Pop the Bubble

Describe the assistance you need with a pop of the bubble from any view in MacPractice and our support department will respond with your preference of a phone call or email.

MacPractice Billing Services

Your clinical skills combined with our medical billing expertise will keep your practice financially sound while you focus on patient care. You’ll collect faster, even amid declining revenues and increasing billing complexity.

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Upcoming Live Webinars

Is MacPractice Right for Me and My Practice?

This webinar will help you decide whether or not MacPractice is right for your practice. We will discuss the state...

This webinar will help you decide whether or not MacPractice is right for your practice. We will discuss the state of Apple products in healthcare, along with what our current clients love most about MacPractice. The live Q&A session at the end is a great way to learn answers to questions you didn’t even know you had!  This webinar is for prospective clients of MacPractice. Current MacPractice clients can find training in the Help section of the software.

Meaningful Use

MacPractice 5.0 and MacPractice 5.1 Achieves ONC HIT 2014 Edition Complete EHR Certification from ICSA Labs.

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