Lincoln, NE & New York, NY July 4, 2004: MacPractice, Inc. sends encouraging, liberating words to all loyal, patient MediMac, DentalMac and ChiroMac (MacHealth Series) users. A company created by dedicated MacHealth support, development and field professionals, eight of the MacPractice team have 10-20 years each of continuous MacHealth experience. These software programs continue to be the leading medical, dental and chiropractic office management programs on the Macintosh since they were first written by Patrick Clyne for HealthCare Communications, Inc. 20 years ago, with an estimated 4000 users. Clyne is leading a team of highly qualified software engineers in the development of medical, dental, and chiropractic office management software, new Mac OS X Cocoa applications, free for the first 300 doctors who sign a 3-year support agreement for MacHealth. The new Mac OS X software is called MacPractice MD, MacPractice DDS, & MacPractice DC. Availability is expected in the second quarter of 2005.
Every company that has owned DentalMac (HCC, Unident and PracticeWorks), and MediMac and ChiroMac (HCC and WebMD) has retained Clyne to maintain and update and maintain it's code. Clyne and his partner Mark Hollis, who has 15 years of MacHealth field experience with 625 installations in the New York Metropolitan area, have brought together the best talent available to support MacHealth customers and enhance their use of this excellent software for as long as customers desire, and to offer new services and products currently unavailable to MacHealth users.
"All of us at MacPractice wish to reward all MacHealth customers for their unbelievable patience and loyalty to the MacHealth software and to the Macintosh platform. As individuals, we each see this as an opportunity to fulfill many, as yet, unfulfilled promises made to customers over the years. We bring hope to those who wish to continue to use these powerful, user-friendly programs in the Classic environment of Panther on Apple's newest hardware and in earlier Macintosh operating systems as well. After all, most medical office management software on the PC is not 32 bit Windows-native. Much of even the most recently released PC software is actually Unix X-Windows although this is almost never disclosed in sales literature. It is truly a tribute to how advanced MacHealth applications were when they were released, that they continue to attract new customers despite the lack of significant upgrades for several years.
"It is our goal to again provide MacHealth customers quality support 'the way it used to be.' While other companies seem to avoid personal customer contact, substituting online internet support and answering machines, we will use these tools only to enhance our ability to answer >70% of calls live and return other calls within 90 minutes. We recognize support as the most important product or service we sell even after we deliver MacPractice software for Mac OS X," says Hollis.
Hollis has used his programming expertise in NY and NJ to write bridges for MediMac to EMR databases and several Clinical lab requisition systems such as Quest, LabCorp, CDS, Enzo, etc. that eliminate the necessity for redundant data entry of patient information by offices in NY and NJ. MacPractice will use this experience to benefit all MacHealth users.
Clyne and Hollis promise this is one of many solutions MacPractice will introduce to enhance the abilities of MacHealth software. They encourage customers to contact them with requests for new capabilities.