Many practices find themselves holding on to software that does not serve their needs, or may even hinder from opportunities to provide the best patient care possible. Why do they do it? Switching to a different software means undertaking a potentially expensive and resource draining transition, and there’s always a chance they won’t be any happier with the new product in the end. Still, a 2017 Medical Economic report found that 62% of survey respondents had switched to another Electronic Healthcare Record software at some point in their career.
Taking the leap of faith to a new product can be daunting, especially if the software you switch to is made by a company that isn’t set up to fully support your transition. At MacPractice, we like to think of ourselves as partners in the success of your practice. And not just your practice’s financial success, but the bigger picture, real satisfaction kind of success for you, your staff, and even your patients.
Switching to MacPractice means having a whole team of trainers, support professionals, form designers, implementation coordinators, and more behind you. Every new practice that chooses MacPractice is assigned an implementation coordinator to help coordinate all the details of the transition to a software built with your practice in mind. Our Implementation Coordinators can assist your practice with choosing just the right MacPractice Abilities, like eClaims, eStatements, Digital Radiography, HL7 messaging, or Lab interfacing capabilities. Some areas even have practice consultants to guide you through choosing hardware, software outside of MacPractice, and networking, if you like.
You don’t have to leave your patient data behind, either. MacPractice can migrate data from all kinds of other softwares, including most PC and Mac products. Because we are committed to making the transition to MacPractice as smooth as possible, our conversions are performed right in our office, making them cost-effective and fast. It’s not just a robotic exchange of files, either. Our conversions team is made up of friendly folks who care about your patient data and take real pride in the security and accuracy of the patient health information you’ve spent a great deal of time and effort safeguarding.
The MacPractice difference is that we want you to enjoy using our software! Quality training is direct tied to your success with any software or EHR product. MacPractice offers a full range of training options. Your switch to MacPractice includes an extensive multimedia user guide with built-in help videos and free regularly-scheduled live webinar classes. We offer training options including classroom training at MacPractice headquarters in Lincoln, NE, online phone training, and onsite implementation and training.
Creating patient records in MacPractice is a highly customizable experience. Many practices that switch to MacPractice choose to use customized templates for their patient documentation. We offer products that allow you to build your own templates, or you can choose to have them created for you.
At MacPractice, we work for you and your practice. We are dedicated to delivering the best practice management and clinical software to our clients, backed by world-class support and a focused, proven plan for your switch to MacPractice.