This three-part series will discuss some of the leading strategies and priorities that drive thriving practices to success. All practices are unique, and different practices will have different types of problems to solve. This guide focuses on the commonly held strategies of successful healthcare practices. This guide is for all doctors: dentists, chiropractors, family physicians, surgeons, prosthodontists, dermatologists, opticians, and more.
Part 1: Small Changes as Seeds of Success
Working with many practices throughout the decades and striving to be a partner in the success of those practices, we've noticed a thing or two when it comes to the standard strategies these practices use on their way to success. One of the most universally applied methods we've seen is that successful practices set themselves up for success in the details. Small changes make a significant impact on the business side of healthcare practices, and they can also improve clinical outcomes. MacPractice has designed our business and productivity tools with these practices in mind. Solving small problems with intuitively-designed tools plants the seeds for success now.
We've curated a list of everyday practice problems easily solved with the right product, service, or feature from MacPractice.
Solve Your Billing Crisis
Many things can cause stress behind the scenes at a busy practice. Keeping up with CPT and ICD10 coding rules can be complicated and even a full-time job. The AAPC and AHIMA certified professional coders at MacPractice Business Services could alleviate the stress caused by your staff's short-term medical leave, vacations, and backlog. We can step in and help out on a short or long-term basis and have the expertise to decrease write-offs and increase revenue.
Upgrade Your Phone System and Save
MacPractice collaborates with Jive to deliver a seamless communication experience from inside MacPractice. Doctors and staff can call patients, referrers, and insurers by clicking the phone icon beside the number in MacPractice. When patients call you, Jive identifies your callers before you answer and locates their record in MacPractice.
Since its founding in 2006, Jive has grown to become the largest privately held Hosted VoIP provider. Jive boasts the highest-ranking customer service and reliability in the industry with a cloud delivery model that ensures that each organization always has the latest technology, features, and applications. Jive is the last phone system you'll ever need.
Take Control of Your Online Image with Integrated Reputation Marketing
Did you know that 73% of patients say that positive reviews make them trust a practice more? Most prospective patients use the Internet and online reviews to select their healthcare providers. Patients want to see frequent 5 Star reviews. MacPractice's integrated Reputation Marketing affordably:
- Unifies your presence on the Internet, making it easier for your patients to find you
- Makes it easy for your staff to request a review in your office from within MacPractice with just two clicks
- Makes it easy for your patients to give you a review at the time of visit
- Puts you in control of your reputation and where reviews are posted
Go Paperless: Invest in Integrated Network Faxing Powered by Updox
Updox offers the only integrated network Internet-based Electronic Fax and Document Management solution explicitly built for doctors' offices. This solution is fully-integrated with MacPractice software and allows practices to save time, lower overhead costs, and easy access faxes and documents in the office or on the go. Updox gives you the power to go paperless in 2019.
Offer a Discount Prescription Drug Card Plan With A Purpose
Rx for Miracles is a FREE discount prescription card plan with a purpose. Prescription discount cards provide a similar benefit. What makes Rx for Miracles unique is simple - it is integrated into your MacPractice Rx workflow. Each time we process a prescription, a donation will be made to your local Children's Miracle Network Hospital. This program will enable MacPractice clients to print, text, or email a discount coupon to their patients, which will provide a point of sale discount for their patient's prescriptions.
Automate Appointment Reminders and Streamline Communication
How much time is spent coordinating scheduling, dealing with voicemails, and callbacks? Increase productivity while offering your patients a convenient way to communicate and respond to you quickly. Use AutoRemind's new 2-way texting solution directly from your MacPractice schedule.
Make Patient Payments Easy
Process payments directly in MacPractice with our TSYS integration. Patients want to pay quickly. Practices wish to process credit cards, Apple Pay, Google Pay, HSA, FSA, and other patient payments to be efficient and straightforward. TSYS integrates with MacPractice Gen 11 to secure, efficient, streamlined, comprehensive payment processing to fit into daily workflow.