"I really can't imagine my office running without this software," says Gallo, "and neither can my staff.
No matter how complicated the process or the paperwork, MacPractice handles it - often with a single click."
- Dr. Robert Gallo, M.D.
"It is nice to get a person. You just don't get
that any more."
- Ann Marie with Dr. Morello
"I spoke with Alan Moore who is just terrific! He is an A+ asset to
your company. He walks you through problems taking his time and making
any computer unknowledgeable person feel very computer literate."
- Barbara with Dr Pertchik
"The reason we went with your new company is that your group was always the
most helpful & friendly. When working on a problem, you always keep us
updated and never leave us hanging. We appreciate all of you."
- Sue with Dr. Moldenhauer
"I've done tech support and I've received tech support. So I know both
sides. I always did my best to treat people the way I want to be treated.
And that 's exactly the kind of service I received from Alan @ MacPractice.
Thank You !"
- Ruthie with Matzner Clinic
"Jack, Thank you so much for all your help with our eClaim problem.
You really went the extra mile (clear to Beatrice). Please know your extra effort was appreciated.
Thanks again, and I wish you well."
- Kris, Lifetouch Physical Therapy
"Dear Jack, I just want to thank you and let you know how much I appreciate all the time
you took with me to solve the computer problems. For having patience and explaining
what needs to be done. Once again, Thank You."
- Rochelle, Dr. Rebecca Nottermans's Office
"Jack, Thank you so much for all the help you have given me on the open-house project for Brentwood
Dermatology. The report saved me alot of time and wanted you to know I really appreciated your help and patience with me."
- Kim Rosa, Office Manager
The following is a testimonial from Loretta Young. When financial circumstances forced HealthCare Communications to sell MediMac and ChiroMac to Medical Manager, Loretta was named Director of Operations of the MacHealth Division for the support and development of the MediMac and ChiroMac software.
August 13, 2004
Dear MacHealth client,
My passion was serving our MacHealth customers to the best of my ability. Honesty, integrity, a strong work ethic, and a desire to provide products and a service to medical professionals - that is what motivated me on a daily basis as the Director of Operations for WebMD's MacHealth Division.
However, early this year, it became clear that WebMD's vision for our customer's future differed from that of mine and my team. It became clear that the products we were working on, which were close to being delivered, would die. It became clear that the company felt our internal resources could be cut dramatically because we were no longer allowed to develop the products. It became clear we were not to sell any new MacHealth systems. In short, it appeared the company wanted to replace our Macintosh solution in favor of their PC-based solution. Although I left WebMD due to familial obligations, I chose to leave earlier than scheduled as it was painfully obvious that WebMD had no intention developing the MacHealth Series software any further.
I worked with HealthCare Communications and WebMD for 10 years. I served in various positions, including several managerial positions where I worked directly with upper management in both companies, and leaders in the sales, development and support departments. With that in mind, I recommend, without hesitation or reservation, all MacHealth users turn to MacPractice for support and products. I've worked closely with Mark Hollis and Patrick Clyne over the years, and I trust and support them both. They share the my core business values and will deliver on any promises made. There are other companies vying for the MacHealth customer's business, but if those customers want to be treated honestly and fairly, they can make only one choice and that's MacPractice.
The professionals at MacPractice are on a mission. The mission is to deliver the best, most comprehensive, Mac OS X practice management product on the market. They will succeed. My hope for the customers I served for so long is that they make the correct choice when choosing a company in which they place their trust. MacPractice is the only company I would personally choose.
Loretta M Young