MacPractice Testimonials
"In the past few weeks, we have made quite a few calls to support services, regarding EMR questions and general questions. ÊJust wanted you to know how impressed I am at the service we've received from Carlos and Aaron."
-
Alan Arnone
Mission Chiropractic
"I just want to thank all of you who have so graciously offered me a plethora of
TLC!!! I have never had such a great experience w/any other computer wizards.
You all make my days so much easier. Thanks in every imaginable way."
- Pat Gray
"We LOVE our MacPractice DDS. We all seem to find new things to do and ways to do them with MacPractice, then we share them around the office! Keep up the great programming and support!!!!"
- Murray & all the staff at CPDA
"Just wanted to give kudos to some of your support techs who are way above average!!!!!! All three of these people think outside the box, really listen to how WE run our office and provide inputs regarding MacPractice that maximizes OUR offices benefits from the software. They provide support with our point of view in mind rather than craming how you designed its use down our throat.
This point of view makes for better PR, better marketing of your product, makes your product look its best AND makes for happier clients!!!
Kudos and thanks galore!!!"
- From Dione Affleck
"I really can't imagine my office running without this software," says Gallo, "and neither can my staff.
No matter how complicated the process or the paperwork, MacPractice handles it - often with a single click."
- Dr. Robert Gallo, M.D.
"It is nice to get a person. You just don't get
that any more."
- Ann Marie with Dr. Morello
"I spoke with Alan Moore who is just terrific! He is an A+ asset to
your company. He walks you through problems taking his time and making
any computer unknowledgeable person feel very computer literate."
- Barbara
with Dr Pertchik
"The reason we went with your new company is that your group was always the
most helpful & friendly. When working on a problem, you always keep us
updated and never leave us hanging. We appreciate all of you."
-
Sue with Dr. Moldenhauer
"I've done tech support and I've received tech support. So I know both
sides. I always did my best to treat people the way I want to be treated.
And that 's exactly the kind of service I received from Alan @ MacPractice.
Thank You !"
- Ruthie with Matzner Clinic
"Jack, Thank you so much for all your help with our EClaim problem.
You really went the extra mile (clear to Beatrice). Please know your extra effort was appreciated.
Thanks again, and I wish you well."
- Kris, Lifetouch Physical Therapy
"Dear Jack, I just want to thank you and let you know how much I appreciate all the time
you took with me to solve the computer problems. For having patience and explaining
what needs to be done. Once again, Thank You."
- Rochelle, Dr. Rebecca Nottermans's Office
"Jack, Thank you so much for all the help you have given me on the open-house project for Brentwood
Dermatology. The report saved me alot of time and wanted you to know I really appreciated your help and patience with me."
- Kim Rosa, Office Manager
The following is a testimonial from Loretta Young. When financial circumstances forced HealthCare Communications to sell MediMac and ChiroMac to Medical Manager, Loretta was named Director of Operations of the MacHealth Division for the support and development of the MediMac and ChiroMac software.
August 13, 2004
Dear MacHealth client,
My passion was serving our MacHealth customers to the best of my
ability. Honesty, integrity, a strong work ethic, and a desire to
provide products and a service to medical professionals - that is what
motivated me on a daily basis as the Director of Operations for WebMD's
MacHealth Division.
However, early this year, it became clear that WebMD's vision for our
customer's future differed from that of mine and my team. It became
clear that the products we were working on, which were close to being
delivered, would die. It became clear that the company felt our
internal resources could be cut dramatically because we were no longer
allowed to develop the products. It became clear we were not to sell
any new MacHealth systems. In short, it appeared the company wanted to
replace our Macintosh solution in favor of their PC-based solution.
Although I left WebMD due to familial obligations, I chose to leave
earlier than scheduled as it was painfully obvious that WebMD had no
intention developing the MacHealth Series software any further.
I worked with HealthCare Communications and WebMD for 10 years. I
served in various positions, including several managerial positions
where I worked directly with upper management in both companies, and
leaders in the sales, development and support departments. With that
in
mind, I recommend, without hesitation or reservation, all MacHealth
users turn to MacPractice for support and products. I've worked closely
with Mark Hollis and Patrick Clyne over the years, and I trust and
support them both. They share the my core business values and will
deliver on any promises made. There are other companies vying for the
MacHealth customer's business, but if those customers want to be
treated honestly and fairly, they can make only one choice and that's
MacPractice.
The professionals at MacPractice are on a mission. The mission is to
deliver the best, most comprehensive, Mac OS X practice management product
on the market. They will succeed. My hope for the customers I served for so
long is that they make the correct choice when choosing a
company in which they place their trust. MacPractice is the only
company I would personally choose.
Sincerely,
Loretta M Young
|
Robert
Craig
Mark J.
